Parent Portal App Issues

Intermittent Android Mobile App Issues
Published on December 13, 2018 at 12:26 PM MST by Nola Peterson

After the recent release of Chrome 71.0.3578, some Campus Parent and Campus Student Android App users are reporting intermittent issues related to:

  • White screen errors
  • SSO Login errors
  • Issues opening reports, attachments or external links

We are working hard at getting these issues fixed as quickly as possible.  These changes will be released via an App Update, not a Campus version change.  If your users are experiencing this issue, particularly on other Chrome versions, we greatly appreciate the submission of this information via cases or through the Mobile App FAQ page Help option.

Parents and students who are experiencing this issue can still use their mobile device browser to access your district’s Portal.  Portal login pages can be found here:  https://www.infinitecampus.com/audience/parents-students/login-search

We appreciate your patience and understanding as we work to resolve this issue.





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